Ladies, gentlemen and assorted lifeforms, I say unto you that, within the entire English language, there is no more compact and efficient monosyllabic tool for disambiguation in a negative vein than the word, “no.”
Alternatively, among humans under the age of 20, there is the distinctly disyllabic form, often used in outrage: “No-WAH!” The versatility of English boggles the mind, but I digress.
No is a very powerful word, but one that’s often burdened with unnecessary over-explanation and circumlocution.
In today’s society, responding to a question or request with a simple “no” is often viewed as brusque and even rude. We feel as if we’re owed an explanation or a reason for such a definitively negative response.
As a result of these societal norms, people often find themselves over-explaining or even justifying their responses. Worse still, they avoid no altogether and replace it with far more ambiguous absurdities such as, “I don’t think I can.”
Ladies and gentlemen of the jury, I must admit that in the past I’ve been guilty of this. I LOATHED saying no to people. Even when I managed to do so, I burdened those two wonderfully compact letters with a plethora of coma-inducing justifications and apologia.
The issue for many of us is that we feel as if we’re letting people down if we say no.
The 100% honest, cross-my-heart-and-hope-to-die, no foolin’ truth is that the exact opposite is the case. You’re actually doing them a favour.
For example, when someone asks you to help with a project – organizing their collection of commemorative underwear by state let’s say – and you say “no,” what you’re really saying is:
“I realize your project is important, but unfortunately I don’t have the time to give it my full attention. It would be a disservice to you and your collection for me to take this on at this time.”
And you get all of that from two letters? Now that’s a pretty good bang for your buck if you ask me.
Now I know what you’re going to say.
“Hang on! I can’t just say ‘no.’ That would be impolite. I have to at least say something like, ‘I’m afraid I can’t.'”
A fair point, but I would argue that “I’m afraid I can’t” is far less ambiguous than “I don’t think I can.” One is a definitive, the other… is a maybe.
So what’s so bad about not saying no? How about:
- Far more work than you can handle.
- Getting stuck working on projects / tasks that you really don’t enjoy.
- Less time to do the things you REALLY want to do.
- Being seen as the person upon which to dump tasks / projects that no one else wants to do.
- Stress and burnout.
Learn to love the ultimate tool of disambiguation that “no” represents. It will free you up to say “yes” to yourself.
Do you say “no” often enough? How do you think your life / business might be improved if you said no more often?